Medical Secretaries are healthcare support administrative staff in a medical office, a hospital or other healthcare facilities.  They are an integral part of any healthcare practice and wear many hats.  Healthcare Support Staff

• Greet and check in patients, manage the patient waiting room to ensure patient safety and policy compliance

• Schedule appointments, process and manage patient workflow 

• Use electronic health record software to manage patient billing, manage prescriptions and more

• Perform light medical duties such as taking and recording patient vitals, preparing room for next patient 

• Work with insurance companies to verify patient eligibility and manage vendors for office and medical supplies

• They are the patients advocate and customer service provider to ensure compliance and efficient practice