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What Is a Medical Secretary (MS)?​
Medical Secretaries are healthcare support administrative staff in a medical office, a hospital or other healthcare facilities. They are an integral part of any healthcare practice and wear many hats. Healthcare Support Staff
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Greet and check in patients, manage the patient waiting room to ensure patient safety and policy compliance
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Schedule appointments, process and manage patient workflow
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Use electronic health record software to manage patient billing, manage prescriptions and more
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Perform light medical duties such as taking and recording patient vitals, preparing room for next patient
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Work with insurance companies to verify patient eligibility and manage vendors for office and medical supplies
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They are the patients advocate and customer service provider to ensure compliance and efficient practice
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